We at Beamline are committed to providing you with exceptional after-sales service to ensure you continue to love your chair for years to come. This page outlines the services we offer to support you after your purchase.

Assembly Instructions and Assistance

  • Our chairs are designed for ease of assembly. Most chairs come with clear instructions and the necessary tools.
  • If you encounter any difficulties during assembly, we have resources to help! You can find assembly instructions and video guides on the product pages of our website.
  • Additionally, our friendly staff is available to answer your assembly questions by phone at +61 480 000 9471 or via email at contact@beam-line.shop.

Warranty Information

  • All Beamline chairs come with a manufacturer’s warranty against defects in materials and workmanship. The warranty period varies depending on the specific chair model.
  • Please refer to the product information or warranty card included with your chair for details on the warranty coverage and claims process.
  • You can also find warranty information for most chairs on the product pages of our website.

Care and Maintenance Tips

  • To ensure the longevity and beauty of your Beamline chair, we recommend following the care and maintenance tips outlined in the product manual or on the care instructions included with your chair.
  • These tips may include cleaning recommendations, proper storage suggestions, and how to address minor wear and tear.

Spare Parts

  • We understand that sometimes replacement parts may be needed. While replacement parts aren’t available for all chair models, we endeavor to stock spare parts for many of our popular chairs.
  • If you require a spare part, please contact us at contact@beam-line.shop with your request, including the chair model name and the specific part you need. We will do our best to assist you.

Cleaning and Repair Services (Optional)

  • While we don’t currently offer in-house cleaning or repair services, we can recommend reputable professional cleaning and upholstery repair services in the Perth area upon request.

Contact Us

If you have any questions regarding after-sales services, warranty claims, or need assistance with your Beamline chair, please don’t hesitate to contact us through the following methods:

  • If you have any questions regarding our Shipping Policy, please feel free to contact us:

    • Phone: +61 4 8000 9471
    • Email: contact@beam-line.shop
    • Visit us in-store: 52A Coode St, South Perth, WA 6151, Australia