Welcome to Beamline! This Store Policy outlines the terms and conditions that govern your purchase of our chairs (armchairs, dining chairs, EGG chairs, office chairs, lounge chairs, and stools) through our website (the “Site”).

Pricing and Payment

  • All prices listed on the Site are in Australian Dollars (AUD) and include GST (Goods and Services Tax).
  • We only accept PayPal as our payment method. PayPal provides a secure and convenient way to complete your purchase.
  • Payments are processed using secure encryption to protect your details.
  • We reserve the right to change prices without notice.

Product Availability and Display

  • We strive to maintain accurate stock levels online. However, availability may change due to high demand.
  • While we make every effort to display product colors and details accurately, variations may occur due to monitor settings or photography limitations.

Ordering and Delivery

  • Orders placed on our website require confirmation and processing before shipment.
  • Delivery fees are calculated based on order size, weight, and location and will be displayed at checkout.
  • Estimated delivery times will be provided at checkout.
  • You are responsible for ensuring someone is available to receive the delivery during the scheduled time window.
  • The risk of loss or damage transfers to you once the product is dispatched for shipping. We recommend checking your order upon delivery.

Returns and Exchanges

We want you to be happy with your Beamline chair! We offer a 30-day return policy for all chairs purchased online, subject to the following conditions:

  • The item must be in its original, unopened packaging and unused.
  • You are responsible for return shipping costs, unless the item is defective or damaged upon arrival.
  • Exchanges for a different chair are welcome, subject to availability. Any price difference will be adjusted accordingly.

Refunds

  • Once we receive and verify the condition of your returned item, we will process a full refund to your PayPal account within 5 business days.
  • In accordance with Australian Consumer Law, you are entitled to a refund, repair, or replacement for faulty or damaged goods.

Warranty

  • Beamline chairs come with a manufacturer’s warranty covering defects in materials and workmanship.
  • The warranty period varies depending on the specific chair model.
  • Please refer to the product description or warranty card included with your chair for details.

Damaged or Faulty Items

We carefully inspect all chairs before shipping. However, if you receive a damaged or faulty item, please contact us immediately at contact@beam-line.shop with photos of the issue.

  • We will arrange a replacement or repair in line with Australian Consumer Law.

Governing Law

This Store Policy is governed by and construed in accordance with the laws of Western Australia, Australia.

 

Contact Us:

Address : 52A Coode St, South Perth, WA 6151, Australia

Phone Number : +61 4 8000 9471

Email : contact@beam-line.shop